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Help

Support

Get help with planning, subscriptions, iCloud Sync, Calendar access, widgets, Live Activities, or Apple Watch.

Contact support

Email Olmosbek.x@gmail.com. Include the app version, iOS version, device model, and a short description of what happened. Please do not include sensitive task or calendar content.

Subscriptions

Open Visual Planner → More → Premium to purchase or restore access. To manage or cancel a subscription, open the iOS Settings app → Apple Account → Subscriptions. Billing and refunds are handled by Apple.

Calendar and notifications

Permissions can be reviewed in iOS Settings → Apps → Visual Planner. Calendar access is optional. Notifications are required only for task reminders.

iCloud Sync

iCloud Sync is off by default. Enable it from Visual Planner → More → iCloud Sync. Devices must use the same Apple Account and have iCloud Drive available.

Privacy

Read the Visual Planner Privacy Policy for details about on-device planning, iCloud, Firebase, purchases, and deletion.